The collection and use of information by us
What information we may collect from you (the user) when you use our website or services?
How we may use your data?
Why do we collect, process and store your data?
Legal bases for processing data
How long do we hold your data?
Where is the user data stored and who has access?
The user data is saved on secured dedicated servers in the United Kingdom. With industry level security and firewalls to stop any external threats from accessing information. The information is accessed by us and our IT services providers (Tech Developer Ltd) in European Economic Area (EEA) and outside of EEA, to ensure that the website runs smoothly and to carry out administrative tasks. To provide certain services, such as repeat prescription requests and EPS nomination, we will need to share your personal details with your GP surgery. By using this website and our services, you agree to the collection, storing and processing of your personal data by us. Also, we may host carefully selected third-party service provider on our websites, such as online doctor providers and vaccination booking providers. If you decided to use this service, your personal data will be shared with them to enable them to provide you with the service.
How do we protect your data?
We take the security of your personal information seriously. When you enter sensitive information, we encrypt the transmission of that using secure socket layer technology (SSL). We do not store any credit or debit card information. Payments are processed via a third-party payment provider that is fully compliant with Level 1 Payment Card Industry (PCI) data security standards. Any payment transactions are encrypted using SSL technology. We follow generally accepted standards to protect your personal information submitted to us. We take at least a monthly backup of the data stored on our system and is store in UK based dedicated servers.
Commercial sale of your data?
Under no circumstances will we make your personal data available to a third party company for sale. Your data is used to provide products and services to you.
Limitations of internet-based systems
We follow generally accepted standards to protect your personal information submitted to us. Due to the nature of digital information transmission, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
User Access and Choice
If you wish to subscribe to our newsletter(s), you can do at the time of registration. We will use your contact details to send the newsletter and other relevant materials that we believe are of benefit to you. You may choose to stop receiving our newsletter by sending us an email request.
Links to 3rd Party Sites
We ask our customers to provide us with feedback in the form of a rating and a comment about their experience. This information will be displayed on our website, with the customer first name, in the form of a testimonial. If you wish to update or delete your testimonial, you can request this by emailing us.
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Changes to this Policy